Shipping Policy
At chvds.com, we work to ensure every order is prepared carefully and delivered as efficiently as possible. The information below explains how shipping, order updates, and delivery are handled.
Shipping Charges
Shipping costs are calculated according to your order total.
Orders under USD $110 are charged a flat shipping fee of USD $6.99.
Orders of USD $110 or more qualify for FREE standard shipping.
The final shipping cost, if applicable, will always be displayed before you complete your purchase.
Preparing Your Order
After your payment has been successfully received, your order will enter our processing queue. Most orders are packed and dispatched within 1–3 business days.
Please note that processing times may be slightly longer during holidays, promotional events, or periods of unusually high order volume.
Estimated Delivery
Once your order has been shipped, standard delivery generally takes 7–15 business days, depending on the destination and local carrier.
Delivery estimates are provided for reference only and may occasionally vary because of customs clearance, severe weather, transportation delays, or other circumstances outside our control.
Order Tracking
When your package leaves our warehouse, we'll send a shipping confirmation email containing your tracking information.
Tracking updates may take 24–72 hours to appear after the carrier receives your shipment.
Changing or Canceling an Order
If you need to update or cancel an order, please contact us at Sale@chvds.com within 24 hours of placing it.
We will do our best to accommodate your request if your order has not yet entered the fulfillment process.
Once an order has been prepared for shipment or handed over to the carrier, changes and cancellations are no longer possible.
Delivery Address
Please review your shipping information carefully before completing your purchase.
chvds.com is unable to take responsibility for delays, additional shipping costs, or lost packages resulting from incorrect or incomplete delivery information provided at checkout.
If you notice an error after placing your order, contact us immediately. We'll make every effort to update your address before your package is shipped.
Lost or Delayed Shipments
If your tracking information has not been updated for several days or your package has not arrived within the expected delivery window, please get in touch with our customer support team.
We'll work with the shipping carrier to investigate the shipment and keep you informed throughout the process.
Contact Us
If you have any questions about shipping or delivery, we're always happy to help.
Email: Sale@chvds.com
Our customer support team will respond as soon as possible during business hours.